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Design Thinking provides a detailed understanding of key concepts and definitions to improve your interaction with the user experience divided in five phases: empathize, define, ideate, prototype and evaluate. This helps organizations to create useful proposals that adapt to the real needs of people; allowing them to expand the service portfolio, consolidate brand and improve results.
This certification will help you choose the right problem and frame it, in creative solutions. Learn to gather ideas from multiple disciplines in a trial-free environment, which will provide a wider range of ideas. Become a Design Thinker with empathy, focused on the human being, collaborative, experimental and optimistic, qualities that will help you to use assertive resources so that the selected idea is successful.
Duration
6 days / 48 hours
Level
Intermediate to Professional
Delivery
100% Online - Instructor Led
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Pre-Requisites
- There are no formal prerequisites for this certification.
Exam Format and Duration
- Format: Multiple choice. 40 Questions.
- Duration 60 minutes maximum, for all candidates in their respective language.
- Supervised: It will be at the Partner’s discretion
- Open book : No.
- Pass Score: 24/40 or 60 %
- Delivery: This examination is available online.
Who Should Join
- Anyone interested in expanding their knowledge in Design Thinking
Key Learning Objectives
- What is Innovation?
- Digital Age
- Connections with Design Thinking
- What is Design Thinking?
- Design Thinking features
- Phases of Design Thinking
Program Modules
Module 1 - Introduction
Module 1: Introduction
- What is Innovation?
- Innovation
- Innovation in Services
- Product Innovation
- Process Innovation
Module 2 - Digital Age
Module 2: Digital Age
- Digital Transformation
- Related Concepts
- Disruptive Transformation Examples
Module 3 - Benefits of this Certification
Module 3: Benefits of this Certification
- Benefits of this Certification
Module 4 - Connections with Design Thinking
Module 4: Connections with Design Thinking
- What is Lean?
- What is Agile?
- How do they connect?
Module 5 - Key Definitions
Module 5: Key Definitions
- What is a Model?
- What is a Framework?
- What is a Technique?
- What is a Methodology?
Module 6 - Design Thinking
Module 6: Design Thinking
- What is Design Thinking?
- Design Thinking Features
Module 7 - Design Thinking Phases
Module 7: Design Thinking Phases
- Design Thinking Phases
- Empathize
- Define
- Prototype
- Evaluate
- High Level Example of DT Phases
- Behavior of Possibilities
- Thinking Process
- Number of Methods
- 7 Key Attributes of Design Thinking
- Multidisciplinary Teams
- Optimistic Mindset
- Conceptualization
Module 8 - Empathy
Module 8: Empathy
- Empathy
- Definition of Empathy
- Empathy Mapping
- Person Method
- Actors Map
- Observation
- Research Skills
- Asking the right questions?
- Journey Maps Technique
- Creating a Customer Journey
- Interview Technique
- Research
Module 9 - Define
Module 9: Define
- Define
- Problem Definition
- Point of View (POV)
- Good Points of View (POV)
- Create Mind Maps
- How Might We? (HMW)
- Critical Reading Checklist
- Affinity Diagram Technique
Module 10 - Ideation
Module 10: Ideation
- Ideated
- Ideation
- 7 Rules of Idea Generation
- Brainstorming
- What if method? (What If...?)
- Brain Dump
- Reverse Brainstorming
- SCAMPER
- Prioritization Technique
Module 11 - Prototype
Module 11: Prototype
- Prototype
- Why Prototyping?
- What are they for?
- Storyboard Technique
- Lego
Module 12 - Evaluate
Module 12: Evaluate
- Evaluate
- Why evaluate?
- How to evaluate?
- Focus Group Techniques
- Usability Testing
Module 13 - Certification
Module 13: Certification
- Certification
- Design Thinking
- Recommended Links
Our Training Methodology
Practical Assignments
We provide hands-on assignments that requires practical implementation.
Virtual Coaching Sessions
Online coaching sessions that happen over the phone, via video, or on a web platform.
1 Year Access to LMS
Get access to learning resources upto 1 year of class completion.
Live Project Experience
Hands-on learning and training gives participants the opportunity to experience real world situations.
Online Assessments
Participants can assess reflect on their own learning and their level/skills.
Free Industry Webinars
Stay current on market research trends, learn best practices through our webinar sessions.
Program Key Highlights
48 hours of Remote Online Learning
Additional Coaching Hours
Live Hands-on Projects
Certified by International Body
Mentorship with Industry Experts
Designed for Beginners & Professionals
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Get Professionally Certified
Upon successfully completing this program, participants will be awarded the Design Thinking Professional Certificate by Certiprof.
This award is a validation to the efforts taken to master the domain expertise that will set you apart from your competition.
Be a part of the global network of professionals and join the community across sectors.
Memberships
READY TO KICKSTART YOUR CAREER?
Please fill in the form and a Program Advisor will reach out to you. You can also reach out to us at info@thulija.com or +60123661502
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